Our Policy

Returns and Refunds:

For Refunds :

• We offer refunds immediately when receiving the items from the courier at your doorstep only.
• you may try on your items as the courier awaits on your doorstep for 5 minutes so you can decide whether you want to refund it on the spot, incase you refund it you will only pay the shipping fees and this will be the only way to refund your purchase.

For Exchange :

• For exchange: you will contact us after you receive the item and we will send you the piece you want instead.
  
  Whatsapp +201025440403 / Email : Safa@safaghaly.com